Privacy Policy

Introduction:

This Privacy Policy will help you understand how Techpay Limited (“Techpay,” “Company,” “we,” “us,” or “our”) uses and protects the data you provide to us when you visit and explore this website.


Information Techpay Collects:

When you visit this website, we collect and store your personal data, including but not limited to your IP address, name, email address, and other relevant information that could assist us in authenticating your access.


Why Techpay Collects the Data:

We collect and process your personal data on the basis of various lawful grounds, including consent, contractual necessity, legal obligations, and legitimate interests. The specific purposes for which your data will be used include; improving our services, communicating with you, providing you with requested information, and complying with legal obligations.


Our Commitment:

Techpay Limited is committed to securing your data and keeping it confidential. Consequently, Techpay Limited has done all within its power to prevent data theft, unauthorized access, and disclosure by implementing appropriate software and adequate controls in securing your privacy.


Withdrawal of Consent:

If you have provided consent for the processing of your personal data, you have the right to withdraw your consent at any time. To withdraw your consent, please follow the instructions provided in this Privacy Policy or contact our Data Protection Officer (DPO) using the details provided at the end of this Privacy Policy.


Lodging Complaints:

You have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) regarding the processing of your personal data. If you believe that your data protection rights have been infringed, and if you have any concerns or issues regarding the handling of your data, you can reach the Commission at No.12 Clement Isong Street, Asokoro, Abuja, Nigeria, call them at +234 (0) 916 061 5551, or email info@ndpc.gov.ng.


Automated Decision-Making:

We may use automated decision-making processes, including profiling, where applicable. These processes are transparent, clear, and easily understandable. If automated decision-making significantly affects you, you have the right not to be subject to a decision based solely on the automated processing of personal data including profiling, you have the right to obtain human intervention, express your point of view, and contest the decision.


Right to Object:

You have the right to object to the processing of your personal data for legitimate interests pursued by us or a third party. Additionally, you have the right to object to the processing of your personal data for direct marketing purposes and profiling.


Data Portability:

Upon request, we will provide you with a copy of your data in a structured, commonly used, and machine-readable format, enabling you to transfer it to another service.


Third Party Users’ Obligations:

User shall be liable for any breach of its obligations to ensure the security and privacy of its data holdings, including:

  • The prevention of unauthorized access to the Unique Information that it holds;
  • The privacy of any Unique Information that may be collected, used or disclosed by it as a result of its service;
  • Compliance with Nigeria Data Protection Act, 2023 and other applicable data protection regulations;
  • Implement appropriate technical, physical and organizational security measures to secure Account Holder’s Information against unauthorized disclosure or access (including remote access) and against all other forms of unlawful processing (including unnecessary collection or further processing).

Our Security Measures and Information About When We Delete Data

We take necessary steps to protect your Personal Information from unauthorized access and against unlawful processing, accidental loss, destruction and damage.
We will only keep your Personal Information for as long as we reasonably require and, in any event, only for as long as the Data Protection Legislation allows.
Where you have chosen a password which allows you to access certain parts of the Site, you are responsible for keeping this password confidential. We advise you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure and, although we will take necessary steps to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted via the Website; any transmission is therefore at your own risk.


Compliance with Regulators:

We regularly review this Privacy Policy and ensure that we process your information in ways that comply with the provisions of all relevant regulations. Techpay is committed to securing your data and keeping it confidential in compliance with the Nigeria Data Protection Act, 2023 and other applicable data protection regulations;


Application of the Policy:

This Privacy Policy applies to all services offered by Techpay and its affiliates, and services offered by third party sites connected to the website. This Policy does not apply to services that have separate privacy policies that do not incorporate this Policy.
Additionally, this Policy does not apply to the information practices of other companies that advertise our services; and services offered by other companies or individuals, including products or sites they offer that may include Techpay services to which the policy applies.


Acceptance:

You accept this Privacy Policy when you sign up for, access, or use our products, services, content, features, technologies or functions offered on this website, all related sites, applications, and services.


Changes to Our Privacy Policy:

Techpay may amend this Policy at any time without notice. By continuing to use the Website and making use of our services, you agree to the updated Policy.
If you have questions or require more information, please contact us at:
Contact Address: NECA House, Plot A2, Hakeem Balogun Way, Alausa, Lagos, Nigeria
Tel. No.: (+234) 8072589575
Email: dpo@techpay.ng
Website: techpay.ng